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Case Management Director


Case Management Director - Assisted Living Program

Oneida Center for Rehabilitation and Nursing is actively seeking a Case Management Director for our Assisted Living Facility in Utica, NY. 



  • Oversee resident concerns which may include; roommate issues, room changes, behavioral problems, etc.
  • Help all new residents in orienting to the Community.
  • Oversee residents in obtaining SSI/SSD benefits and Access-A-Ride applications & services.
  • Oversee medical appointments; including scheduling transportation, insurance eligibility, etc.
  • Oversee documentation necessary for re-admissions from hospitalization or rehabilitation.
  • Maintain organized incident reports and proper documentation as necessary.
  • Order durable medical equipment based on physician orders.
  • Collaborate to assist with Medicaid re-certification or SSA concerns.
  • Ensure completion of Mental Health evaluations and coordination of services as needed.
  • Act as a resident spokesperson when necessary.


  • Previous Director experience strongly preferred
  • Work experience in human services, social services or other related fields strongly preferred
  • Proficiency with computer programs such as MS Office & MS Excel
  • Strong work ethic, intense drive and initiative for quality customer service
  • Excellent written & oral communication skills and great problem-solving skills
  • Excellent administrative and organizational skills and an ability to prioritize
  • Position requires multitasking and efficient time management skills
  • Fluency in Spanish strongly preferred
  • Exceptional interpersonal & leadership skills are required



Utica, NY

About us:

Centers Health Care is the only fully integrated post-acute continuum of care, offering services to the elderly throughout NY, NJ and RI through its Healthcare facilities & agencies, Dialysis & Urgent Care Centers, a Managed Care Plan and a Durable Medical Equipment Provider. Earning praiseworthy reviews as the leading provider of top quality medical care in rehabilitative treatment and healthcare, Centers Health Care is unwavering in our dedication to excellence in care, and proud of our commitment to diversity and community involvement.

Equal Opportunity Employer –M/F/D/V

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